What do I do if I change my device?

Explore helpful articles that explain common account problems and how to resolve them.

Here’s a polished and clear version you can use for the Device Change article:


If you change your device and are unable to set up your account on the new one, don’t worry — our Support Team is here to help.

What to do

  1. Visit our Support Platform.
  2. Click Submit a request.
  3. Select the Account category.

Information to include

Please provide the following details in your request:

  • Game name (exactly as written in-game)
  • PID (Player ID), if available
  • Region and league
  • Old device (brand and model type)
  • New device (brand and model type)

Additional information

If further details are required, our Support Team will contact you to request any missing information.

📌 Tip:
Providing accurate and complete information will help speed up the process.

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