Before submitting a report, please ensure that the report is legitimate and that there are valid grounds to report the player. False reports may slow down the review process for other players.
What to do
Visit our Support Platform.
Click Submit a Request.
Select the Cheating category.
What information to include
To help the Support Team investigate the issue, provide the following details:
Nickname of the reported player(s) (exactly as written in-game)
Description of the situation (explain what happened clearly)
Time of the incident (include the reporting player’s time zone)
Screenshots or other evidence supporting the report
What happens next
The Support Team will review the report and take appropriate action according to the game’s rules and Code of Conduct.
📌 Tip:
Providing detailed information and evidence helps the team resolve the issue faster and ensures a safer community for everyone.
⚠️ Important:
For privacy and security reasons, the Support Team cannot provide information about sanctions or actions applied to other players’ accounts. Players can only receive details regarding their own account.